State of Delaware - Agency Performance Measures

PERFORMANCE MEASURES	FY 2006 Actual	FY 2007 Actual	FY 2008 Projected	FY 2009 Projected	FY 2010 Projected
% of Sites/Collections managed under a Management Control or Maintenance Preservation Program	0%	30%	60%	75%	100%
5 Software Programs Implemented and/or Expanded	1	2	3	4	5
% Visitors Satisfied w/ their experience at Sites, Museums, Online Services	N/A	N/A	TBA*	80%	85%
Site Visitations: Conference Centers Museums First State Heritage Park	10,288 83,992 14,235	9,639 88,447 23,395	10,802 92,869 24,564	11,343 97,512 25,792	11,910 102,388 27,082
# Visitor Sessions on the Web	60,223	195,067	204,820	215,061	225,814
# HCA Staff Participant Hours in professional development opportunities	N/A	N/A	428	471	518
* Survey results are being analyzed by an independent consultant and will be made available in Fall '07

Last Updated: Tuesday, 18-Dec-2007 12:38:21 EST